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Theseguidelinesshouldbeutilizedbyaqualifiedserviceagent.Whencallingforservicenotifytheserviceagent
thatthisisa"FlammableVaporIgnitionResistant"Product.
NOTENOUGHHOT
WATER
VENTPIPETOOHOT
(ABOVE170°0
YELLOWFLAME
CONDENSATION
WATERLEAKS
LEAKINGT&P
HOTWATERODORS
(refertocathodic
protection)
WATERTOOHOT
WATERHEATER
SOUNDS
SIZZLING- RUMBUNG
1.) Blower will not run.
a. "ON/OFF ° control switch turned off.
b. Blower unplugged.
c. No power at outlet,
d. Thermostat defective.
e. Control harness defective.
f. High 0imitcontrol circuit open.
g. Blower motor defective.
2.) Thermostat problems
a. Thermostat set too 0ow.
b. Thermostat or ECO defective.
3.) Others
a. Heater undersized
b. Low gas pressure.
c. Oncomingwater is usua00¥co0d.
d. Leaking hot water pipes of fixtures.
e. Heater not lit or thermostat not on.
Defective air flow restrictor.
Not enough dilution airto mix with flue gases.
Dilution air too hot for mixing with flue gases.
Wrong burner orifice.
Dirt in burner ports.
Combustion air path restricted.
Not enough dilution air for proper combustion
Water on the floor under heater,
Water dripping from blower assembly.
improperly sealed, hot or coBdsupply connections,
relief valve, drain valve, or thermostat threads.
Leakage from other appliances or water lines
Condensation of flue products.
Condensation of flue products.
Thermal expansion in closed water system.
Improperly seated valve.
High sulfate or mineral content in water supply.
Bacteria in water supply
Thermostat set too high.
Condensate dripping on burner.
Sediment at bottom of heater tank.
Turn switch to the *'ON" position.
Plug blower back into 115 VAC outlet.
Repair service to outlet.
Replace thermostat.
Replace control harness
Replace thermostat.
Replace blower assembly.
Adjust temperature control higher.
Replace thermostat.
Reduce hot water use.
Contact gas supplier
ABIowmore time for heater to reheat.
Have pBumber check and repair leaks.
Refer to OPERATING INSTRUCTIONS.
Take unit out of service immediately; contact a
Sears Service Center to determine cause.
Proper dilution air must be provided for combustion
and dilution of flue temp. Refer to INSTALLATION section.
Supply air is too hot. Check for heat sources around
andlor blockage of di0ution air intake.
Install correct orifice.
clean burner head.
Check dilution air intake, exhaust venting, and air openings
in bottom base pan for obstructions or blockage.
Check dilution air intake for obstructions or blockage
See CONDENSATION section and Start Up Conditions.
Provide drip "TEE" to catch condensate.
Tighten threaded connections.
Remove cap on Rubber Boot Vent Terminal of Blower
Assembly and install a drain tube to port as per required
codes.
Inspect other app0iances near water heater.
Refer to CONDENSATION section and Start Up Conditions
Refer to CONDENSATION section and Start Up Conditions.
Install thermal expansion tank (Do not plug T & P valve).
Check relief valve for proper operation (Do not plug T & P
valve).
Drain and flush heater thoroughly then refill.
Chlorinate water supply.
Refer to TEMPERATURE REGULATION section.
Refer to CONDENSATION above,
Clean sediment from tank. Refer to DRAINING.
SOOTING
BURNER WILL NOT
STAYLIT-GOES OUT
4-5SECONDS
VENT GAS ODORS
Improper combustiom
Outlet polarity is reversed.
High ambient room temperature.
Dirty or c0ogged air intake screen (at base of
heater).
Dirty or c0ogged lint screen (on blower assembly).
F0ame arrestor opening Mocked.
Defective gas valve
Lack of air supply_
!m_roper!] !nsta!!ed vent p!p!ng_
Downdraft
Poor combustion
Refer to Air Requirements on Pages 10 and 11.
Test polarity and correct.
Contact a Sears Service Center to determine cause
Clean and reinsta01air intake screen.
Clean and reinstall lint screen.
Contact a Sears Service Center to determine cause.
Replace gas vaJve.
Contact a Sears Service Center to determine cause
3O