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* For DDX719/DDX419/DDX319, purchase KNA-RCDV331 separately.
If there seems to be a problem
Symptom Remedy/Cause
General
No sound comes out of the
speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the
screen.
Turn on the screen. (☞ page 11)
The unit does not work at all.
Reset the unit. (☞ page 3)
The remote controller* does not
work.
Replace the battery.
TUNER
AME automatic presetting does
not work.
Store stations manually. (☞ page 30 )
Static noise while listening to
the radio.
Connect the antenna firmly.
Disc in general
• Recordable/Rewritable discs
cannot be played back.
• Tracks on the Recordable/
Rewritable discs cannot be
skipped.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Playback does not start. The format of files is not supported by the unit.
No picture appears on the
external monitor.
• Connect the video cord correctly.
• Select the correct input on the external monitor.
DivX/MPEG1/MPEG2/
JPEG/MP3/WMA/WAV/AAC
Disc cannot be played back. • Record the tracks using a compliant application
on the appropriate discs. (☞ page 16)
• Add appropriate extension codes to the file
names.
Tracks are not played back as
you have intended them to play.
Playback order may differ from the one played back
using other players.
AV-IN
No picture appears on the
screen.
• Turn on the video component if it is not on.
• Connect the video component correctly.
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