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APPENDIX
APPENDIX
TROUBLESHOOTING
The TV does not operate properly.
The remote control
does not work
■ Check to see if there is any object between the
TV and the remote con-
trol causing an obstruction. Ensure you are pointing the remote control
directly at the TV.
■ Ensure that the batteries are installed with correct polarity (+ to +, - to -).
■ Install new batteries.
Power is suddenly
turned off
■ Is the sleep timer set?
■ Check the power control settings. Has the Power supply been interrupted.
■ If the TV is switched on and there is no input signal, it will switch off auto-
matically after 15 minutes.(Except for 19/22/26/32LD350C-ZA,
32/37/42/47LD420C-ZA, 32/37/42/47/55LE531C-ZA)
The video function does not work.
No picture & No sound
■ Check whether the
TV is switched on.
■ Try another channel. The problem may be with the broadcast.
■ Is the power cord inserted correctly into the mains?
■ Check your antenna direction and/or location.
■ Test the mains outlet by plugging another TV into the same outlet.
Picture appears slowly
after switching on
■ This is normal, the image is muted during the TV startup process. Please contact
your service centre, if the picture has not appeared after five minutes.
No or poor colour
or poor picture
■ Adjust Colour in menu option.
■ Allow a sufficient distance between the TV and the VCR.
■ Try another channel. The problem may be with the broadcast.
■ Are the video cables installed properly?
■ Activate any function to restore the brightness of the picture.
Horizontal/vertical bars
or picture shaking
■ Check for local interference such as an electrical appliance or power tool.
Poor reception on
some channels
■ Station or cable channel experiencing problems, tune to another station.
■ Station signal is weak, reposition the antenna to receive weaker stations.
■ Check for sources of possible interference.
Lines or streaks
in pictures
■ Check antenna (Change the position of the antenna).
No picture
when connecting
HDMI
■ Check that your HDMI cable is High Speed HDMI Cable. If the HDMI cables are
not High Speed HDMI Cable, flickering or no screen display can result. Please
use the High Speed HDMI Cable.
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