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Troubleshooting
No sound
No sound output
when a program
with sound was
playing
● Ensure that the audio cables are firmly
connected to both the audio input connectors
on your the LCD Monitor and audio output
connectors on your PC or Video player.
Video Problems
No Video
No signal indicator
is displayed.
● Check Video Input Selection
❍ Composite: Yellow colored RCA jack
❍ S-Video: Typically a round 4 pin jack
❍ Component: Typically 3 RCA jacks of
Green, Red and Blue.
● Make sure you did not plug the video cable to
video output port behind the LCD Monitor.
Low Quality DVD
playback
Picture not crisp
and some color
distortion
● Check DVD connection
❍ Composite gives good picture
❍ S-Video gives better picture
❍ Component gives best picture
No sound
See video but no
audio
● Check if the LCD Monitor volume is turn off of
muted.
● Connect the audio cable securely.
● Audio cable is connected incorrectly.
● Verify that the audio source is selected
correctly in the OSD.
Remote Control Problems
Remote control does
not work properly
No response from
the LCD Monitor
when remote is
pressed
● Point the remote control directly at the remote
sensor on the LCD Monitor.
● Replace both batteries with new ones.
● Make sure the remote control is not disabled
(for disable/enable the remote control, please
refer to the section of Remote Control).
Product Specific Problems
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