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52 Psion Teklogix 8525 G2/8530 G2 Vehicle-Mount Computer Quick Start Guide
5. Support Services & Worldwide Offices
Psion Teklogix provides a complete range of product support serv-
ices to its customers worldwide. These services include technical
support and product repairs.
5.1 Technical Support
Technical Support for Mobile Computing Products is provided via
e-mail through the Psion Teklogix customer and partner extranets.
To reach the website, go to www.psionteklogix.com and click on the
appropriate Teknet link on the home page. Then click on the
“Log-in” button or the “Register” button, depending on whether you
have previously registered for Teknet. Once you have logged in,
search for the “Support Request Form”.
5.2 Product Repairs
International
For technical support outside of Canada or the U.S.A., please contact
your local Psion Teklogix office listed on our worldwide website:
http://www.psionteklogix.com
Click on the heading labelled “Contacts” to choose a Psion Teklogix
technical support representative closest to you.
Canada/U.S.A
Canadian and U.S. customers can receive access to repair services,
by calling the toll-free number below, or via our secure website (see
Technical Support, above).
Note: Before calling the toll-free number, have your Psion Teklogix
customer number or trouble ticket number available.
Voice: 1 800 387-8898 (press option “2”)
Fax: 1 905 812-6304