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Troubleshooting
The following problems do not always indicate a hardware failure. Therefore, please use
the troubleshooting guide below before calling for repair service.
If, after following the guide none of the remedies work, unplug the TV set and call for
service.
Quick
Service
Check List
Try a new channel to check for possible station
trouble.
TV not plugged in.
Outlet power OFF.
Power switch of TV not ON.
Antenna not connected to terminal at the rear of
the TV set.
If outside antenna is used, check for broken
wires.
Check for local interference.
Turn OFF using the Power switch, then turn ON
again after a minute.
Adjust COLOUR control.
Check batteries in the remote control.
Try fine tuning to correct.
CONTRAST or BRIGHTNESS setting in picture
mode might be all the way to the minus side.
Increase the volume.
Problems
Remote control does not work.
Bars on screen.
Picture distorted.
Picture rolls vertically.
No colour.
Poor reception on some channels.
Picture weak.
Picture lines or streaks.
Picture ghosting.
Picture blurred.
Sound OK, picture poor.
Picture OK, sound poor.
No picture or sound.
Possible Causes/Remedies
• This unit is equipped with a microprocessor. Its performance could be adversely affected by external
electrical noise or interference. If this should happen, unplug the unit and plug it in again after a few
minutes.
03.7.30, 9:06 AMPage 42