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Watching TV
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Troubleshooting
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Top Page > Troubleshooting > Touchpad Remote Control Symptoms
Touchpad Remote Control Symptoms
Touchpad Remote Control does not operate, or does not operate properly.
The batteries drain quickly.
Touchpad Remote Control does not operate, or does not operate properly.
Replace the batteries.
Re-register the Touchpad Remote Control.
The Touchpad Remote Control uses the 2.4GHz band, therefore communication speed may
deteriorate or cut out occasionally due to wireless LAN interference.
If household electric appliances (e.g. microwaves or smartphones) are placed nearby, radio wave
interference is more likely.
The TV or Touchpad Remote Control may not work on a metal rack due to wireless communication
interference.
The Touchpad Remote Control can control only the last registered TV.
Only one Touchpad Remote Control can be registered to the TV.
It is recommended to use the Touchpad Remote Control within 7 m (23 ft.) of the TV.
The batteries drain quickly.
If you keep waving your NFC compatible device over the NFC touch point of the remote, it will
increase battery drain of the remote and/or the device.
Do not leave the Touchpad Remote Control face down.
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