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105
9. Troubleshooting
Phenomenon: Crestron e-Control
®
is not displayed.
Item to be checked Solutions
Has Adobe
®
Flash
®
Player been
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Adobe
®
Flash
®
Player is required to display
Crestron e-Control
®
.
Install Adobe
®
Flash
®
Player.
Is Web browser that does not
support Adobe
®
Flash
®
Player
XVHG"
8VHD:HEEURZVHUWKDWVXSSRUWV$GREH
®
Flash
®
Player.
Are Crestron e-Control
®
settings
on Network Settings – Other
Setup screen of the Projector
:HE&RQWUROGLVDEOHG"
Enable Crestron e-Control
®
settings on
Network Settings – Other Setup screen of the
Projector Web Control.
Phenomenon: Cannot send an e-mail correctly.
Item to be checked Solutions
,VDWHVWHPDLOVHQWFRUUHFWO\" Check if a test e-mail is sent correctly by
pressing the [Send Test Mail] button on the
Mail Settings screen of the Projector Web
Control.
$UHHPDLOVHWWLQJVFRUUHFW" Check the settings on the Mail Settings screen
of the Projector Web Control.
Are the settings of Sender E-mail
$GGUHVVFRUUHFW"
6HWYDOLGHPDLODGGUHVV
Is only e-mail regarding the
VSHFL¿F(UURU:DUQLQJQRWVHQW
FRUUHFWO\"
&KHFNLIWKHVSHFL¿F(UURU:DUQLQJLVVHWWR
be sent on the Mail Settings screen of the
Projector Web Control.