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Issue Solution
The Windows Advanced
Options menu appears on the
table’s screen.
The software didn’t start properly due to a sudden power loss or
reset.
To restart the table’s software
1.
Connect a keyboard to one of the two USB receptacles on
the side of the table.
2.
Restart the table.
3.
Select Start Windows Normally.
The Unable to initialize camera
error appears.
The SMARTTable camera’s USB cable isn’t connected properly.
To check camera cable connections
1.
Turn off the SMARTTable.
2.
Remove the table’s door to access the computer and
projector.
3.
Verify that the camera’s USB cable is properly connected to
the computer.
N OTE
Refer to the instructions that came with your table for
more information. You can also visit
smarttech.com/support to view and download how-to and
troubleshooting articles.
4.
Verify that the USB cable is properly connected to the
camera by disconnecting and connecting the cable.
Setting up your table for troubleshooting touch
issues
The troubleshooting procedures in the following sections require you to close SMARTTable
Activities, and then connect a keyboard and mouse.
You can connect to your SMARTTable any keyboard and mouse that have USB connectors using
the two USB receptacles on the side of the unit.
g To set up your SMARTTable for troubleshooting
1. Turn on your SMARTTable.
The SMARTTable Activities menu appears.
A PPEN DI X A
Troubleshooting
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