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voice user guide
17
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AT&T U-verse saging may not be fully compatible with all AT&T wireless voicemail systems. Caller ID and Call Waiting
might not work simultaneously with AT&T U-verse Voice. Caller ID: Some call information may be blocked or otherwise not
displayed, including information for some calls originating outside of the AT&T network and calls carried over facilities that
do not transmit Caller ID information.
Set up your voice mailbox
Setting up your AT&T U-verse Messaging
SM
voice mailbox takes only a few minutes.
1
Dial
*
98 from your home phone.
2
Follow the prompts to set up a mailbox.
3
After creating your PIN, be sure to set up your authentication code. This will allow
you to reset your PIN over the phone if you forget it.
Listen to messages or change seings
Accessing your mailbox online
1
Go to att.com/myuverse. Enter your AT&T U-verse® member ID
(email address) and password.
2
On the AT&T U-verse Account Overview page, go to the AT&T U-verse Voice section.
3
Click on Check Voicemail to view and play your messages.
4
Click Voicemail Settings then Voice Mailbox Preferences to view your options.
Accessing your mailbox by phone
> Dial
*
98 from your home phone
>
If you’re away from home, dial your home number and press
*
to skip the
voicemail greeting
Turn off AT&T U-verse Messaging
1
Go to att.com/myuverse and enter your AT&T U-verse member ID
(email address) and password.
2
From the main page, go to the AT&T U-verse Voice section.
3
Click on the U-verse Voice Home Page.
4
Click the Voicemail link under Quick Settings in the left navigation bar.
5
Click the OFF button, then click Save.
NOTE: All Call Forwarding features that were set to go to voicemail will be disabled.
To change your Call Forwarding selections, select the Phone Features tab.
Change your PIN
(personal identification number)
1
To change your mailbox PIN at att.com/myuverse, enter your AT&T
U-verse member ID (email address) and password.
2
Locate the AT&T U-verse Voice section.
3
Select Change PIN.
4
Follow the instructions.
voice
user guide
• Set up your voice mailbox
• Listen to messages or change seings
• Access your mailbox online and by phone
• Turn off AT&T U-verse Messaging
SM
• Change your PIN
• Link your wireless number and voice mailbox
Find answers 24/7: a.com/uversesupport
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