Dual MXDM66 Car Stereo System User Manual


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MXDM66 OPERATIONMXDM66 OPERATION
Limited One Year Warranty
Problem Cause Action
Unit will not turn on 
(no power)
Yellowwirenotconnectedorincorrectvoltage
Redwirenotconnectedorincorrectvoltage
Checkconnectionsforproper
voltage(11~16VDC)
Blackwirenotconnected Checkconnectiontoground
Fuse blown Replacefuse
Unit has power 
(but no sound)
Speakerwiresnotconnected Checkconnectionsatspeakers
One or more speaker wires touching each
other or touching chassis ground
Insulateallbarespeakerwiresfrom
each other and chassis ground
Unit blows fuses
Yelloworredwiretouchingchassisground Checkforpinchedwire
Speakerwirestouchingchassisground Checkforpinchedwire
Incorrectfuserating Use fuse with correct rating
Excessive skipping
Unit is not mounted correctly or backstrap is
not secure
Checkmountingsleeveand
backstrap support
Physicaldefectinmedia(CD,CD-RorCD-RW) Checkmediaforscratches
ERROR-01 appears 
on display
Disc read error Press EJECT or RESET
ERROR-02 appears 
on display
Focus error or disc is in upside down Press EJECT or RESET
PROTECT appears 
on display
TheWMAfileiscopy-protectedbyDRM
(DigitalRightsManagement)
Write disc using WMA files that are
notcopy-protected
NO FILE appears 
on display
Selectedfileisnotavailableindirector
alphanumeric search modes
Repeatsearchusingvalid
parameters
INVALID appears 
on display
The file format is incompatible Writediscusingvalidaudiofiles
with.mp3or.wmafileextensions
Unit will not accept 
a disc
CDmechanismpositionoutofalignment Press and hold EJECT
for 3 seconds
toresetCDmechanismposition
CDtransitscrewsstillinplace Remove2transitscrewslocatedon
top of the unit
NO SUPPORT appears on 
display
AninvalidID3tagversionispresent Version1.0to2.0ID3tagsare
supported.
Troubleshooting - General
Thiswarrantygivesyouspecificlegalrights.
Youmayalsohaveotherrightswhichvary
from state to state.
DualElectronicsCorp.warrantsthisproductto
the original purchaser to be free from defects in
material and workmanship for a period of one
year from the date of the original purchase.
DualElectronicsCorp.agrees,atouroption,
during the warranty period, to repair any defect
in material or workmanship or to furnish an
equalnew,renewedorcomparableproduct
(whicheverisdeemednecessary)inexchange
withoutcharges,subjecttoverificationofthe
defect or malfunction and proof of the date of
purchase.Subsequentreplacementproducts
are warranted for the balance of the original
warranty period.
Who is covered?Thiswarrantyisextended
to the original retail purchaser for products
purchased from an authorized Dual dealer and
usedintheU.S.A.
What is covered?Thiswarrantycoversall
defects in material and workmanship in
thisproduct.Thefollowingarenotcovered:
software,installation/removalcosts,damage
resulting from accident, misuse, abuse, neglect,
product modification, improper installation,
incorrectlinevoltage,unauthorizedrepairor
failure to follow instructions supplied with the
product, or damage occurring during return
shipmentoftheproduct.Specificlicense
conditions and copyright notices for the
softwarecanbefoundviawww.dualav.com.
What to do?
1.Beforeyoucallforservice,checkthe
troubleshootingguideinyourowner’s
manual.Aslightadjustmentofanycustom
controlsmaysaveyouaservicecall.
2.Ifyourequireserviceduringthewarranty
period, you must carefully pack the product
(preferably in the original package) and ship
it by prepaid transportation with a copy of the
original receipt from the retailer to an
authorizedservicecenter.
3. Please describe your problem in writing and
includeyourname,areturnUPSshipping
address(P.O.Boxnotacceptable),anda
daytime phone number with your shipment.
4. For more information and for the location of
thenearestauthorizedservicecenterplease
contact us by one of the following methods:
•Callustoll-freeat1-866-382-5476
•E-mailusatcs@dualav.com
ExclusionofCertainDamages:Thiswarranty
isexclusiveandinlieuofanyandallother
warranties,expressedorimplied,including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right,
claim or remedy in contract or tort, whether
ornotarisingfromthecompany’snegligence,
actualorimputed.Nopersonorrepresentative
is authorized to assume for the company any
other liability in connection with the sale of
thisproduct.Innoeventshallthecompanybe
liableforindirect,incidentalorconsequential
damages.
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