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Troubleshooting
Error Message Cause Solution
USB Device
Error!!
The connected USB device is rated
a current capacity higher than the
allowable limit.
Check the USB device. Some trouble may have
occurred to the connected USB device.
Change the source to any source other than
USB. Remove the USB device.
Authorization
Error
Connection to the iPod has failed.
• Remove the iPod and then reconnect it.
• The unit does not support the iPod.
See Connectable iPod/iPhone (P.100).
Update your
iPod
The iPod’s software is an older
version which the unit can not
support.
The unit may not support the connected iPod
model.
Confirm that the software for the iPod is the
latest version.
See Connectable iPod/iPhone (P.100).
Navigation
Error. Please
turn on power
again later.
The communication error has
occurred due to severely cold
temperature.
Turn on power again after warming your car
interior.
CHECK SIRIUS The unit cannot recognize the
connected SIRIUS Tuner Box.
Check the connection of the SIRIUS Tuner Box.
ANTENNA
ERROR
Something is wrong with the
antenna.
Check the connection of the antenna.
ACQUIRING
SIGNAL
The unit cannot receive any signal. Move the vehicle to the area where the unit
can receive signal.
FIRMWARE
UPDATING
Updating the firmware of SIRIUS
tuner.
Operation is invalid until the update is
completed.
CHANNELS
UPDATING **%
COMPLETE
Updating the SIRIUS Channel Map.
SUBSCRIPTION
UPDATED
Updating the subscription
information.
INVALID
CHANNEL
The selected channel is invalid. Select a different channel.
CALL
888-539-SIRIUS
TO SUBSCRIBE
The selected channel is not
subscribed.
Call the displayed number for subscription.
Check XM
Tuner
The unit cannot recognize the
connected XM Tuner.
Check the connection of the XM Tuner.
No Signal The unit cannot receive any signal. Check the connection of the antenna.
Check Antenna Something is wrong with the
antenna.
Check the connection of the antenna.
Ch Unavailable The selected channel is invalid. Select a different channel.
Ch
Unauthorized
The selected channel is not
subscribed.
Call your nearest Kenwood dealer.
Channel Off Air The broadcast of the selected
channel has finished.
Try another channel.