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Sound issues
There is a picture but sound quality is poor:
Note
If no audio signal is detected, the TV
automatically switches the audio output off
— this does not indicate malfunction.
Check that all cables are properly
connected.
Check that the volume is not set to 0.
Check that the sound is not muted.
There is a picture but the sound quality is
poor:
Check that the sound settings are
correctly set.
There is a picture but sound comes from one
speaker only:
Verify that sound balance is set to the
centre.
HDMI connection issues
There are problems with HDMI devices:
Note that HDCP (High-bandwidth Digital
Content Protection) support can delay
the time taken for a TV to display content
from a HDMI device.
If the TV does not recognise the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.
If you use an HDMI-to-DVI adapter
or HDMI-to-DVI cable, check that an
additional audio cable is connected to
AUDIO IN (mini-jack only).
Picture issues
The TV is on, but there is no picture:
Check that the antenna is properly
connected to the TV.
Check that the correct device is selected
as the TV source.
There is sound but no picture:
Check that the picture settings are
correctly set.
There is poor TV reception from an antenna
connection:
Check that the antenna is properly
connected to the TV.
Loudspeakers, unearthed audio devices,
neon lights, high buildings and other large
If possible, try to improve the reception
quality by changing the antenna direction
or moving devices away from the TV.
If reception on only one channel is poor,
There is poor picture quality from connected
devices:
Check that the devices are connected
properly.
Check that the picture settings are
correctly set.
The TV did not save your picture settings:
Check that the TV location is set to the
home setting. This mode offers you the
big or too small:
Try using a different picture format.
The picture position is incorrect:
Picture signals from some devices may
signal output of the device.
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