Filter
Top Products
25
EN
AVC MULTIMEDIA ("AVC") makes the following limited warranty. These limited warranties extend to
the original consumer purchaser and is limited to non-commercial user of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States are warranted to be free from defects in materials or
workmanship for a period of one year from the date of their original retail purchase. If the unit fails to
conform to this warranty, we will service the product using new or refurbished parts and products, at
AVC's sole discretion.
During a period of one year from the e ective warranty date, AVC will provide, when needed, service
labor to repair a manufacturing defect at its designated Service Center. To obtain warranty service in
the United States, you must rst call our Customer Support Center at 1-877-252-6873 or 1-800-506-
5746, during the hours listed in the box below. The deternination of service will be made by AVC
customer support.
PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or
remanufactured replacements for defective parts or products will be used for repairs by AVC at its
designated Service Center for one year from the defective warranty date. Such replacement parts
or products are warranted for an additional one year from the date of repair or replacement. The
Customer will be required to ship the unit to the Service Center indicated at the time Customer
Support is contacted to make the necessary repairs. The customer is responsible for all transportation
charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the AVC service facility you must use the original carton box and
packing material or an equivalent as designated by AVC.
Your Responsibility
(1) You must retain your bill of sale to provide proof of purchase.
(2) These warranties are effective only if the product is purchased and operated in the U.S.A. or
Canada.
(3) Warranties extend only to defects in material or workmanship, and do not extend to any product
or parts which have been lost or discarded, or damage to product or parts caused by misuse,
accident, improper operation or maintenance, or use in violation of instructions provided with the
product, or to product which has been altered or modi ed without authorization of AVC, or to
products or parts thereof which have had the serial number removed or changed.
Out of Warranty
In the event your product requires repair after the limited warranty period has expired,
please contact our Customer Support Center at 1-877-252-6873, 1-800-506-5746 or
www.RCAav.com
Hours: Monday-Thursday: 9am-7pm, Friday: 9am-5pm, Saturday: 9am-NOON Eastern time.
Important:
You are responsible for any transportation, shipping or insurance relative to the return of the
product to our Product Returns Center.
Limited Warranty