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Snap has been designed and built to be trouble-free but if you experience a problem, try this:
• Check that all connections are firm and secure.
• Make sure the vehicle power socket is working, and clean and free of corrosion.
• Make sure you have connected Snap as described in this User Guide. Verify that Snap is
fully plugged into the vehicle’s cigarette lighter or power adapter socket. Your vehicle
may need to be running to provide power to the socket.
If you see this on the screen: Try this:
Acquiring Signal
Chk Antenna Connection
No Signal Chk Antenna
•Make sure that the vehicle is outdoors with a clear view of the sky.
•Make sure the Magnetic Mount Antenna is mounted outside of the
vehicle, in one of the locations shown on page 15.
•Move the antenna away from any obstructed area. For example, if you
are parked in an underground garage, you should receive a signal after
leaving the garage.
•Make sure that the antenna cable is firmly and securely plugged into
Snap. Make sure the cable is not bent or broken.
•If the message persists, most likely the Magnetic Mount Antenna cable
has been damaged. Replace the antenna.
Troubleshooting