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If you see this on the screen: Try this:
Courtesy Period Ended •The Courtesy Period included with your Snap has ended. Call 1-866-
408-9796 to subscribe. Also refer to “Step 6: Subscribe” on page 28.
If this happens: Try this:
You do not receive all the
channels to which you subscribed
•Ensure that you have subscribed to the service by following the steps
in “Step 6: Subscribe” on page 28.
•Go to www.xmradio.com/refresh and follow the directions to refresh
your Radio.
•Call 1-800-967-2346 for more assistance.
Audio fades or has static when
listening
•Check all cables for a firm and secure connection.
•If you are using PowerConnect to listen via your vehicle’s FM radio,
and the problem persists, it most likely is interference from another
commercial or broadcast FM station. You will need to find an unused
or available FM channel in your area. Refer to step 1 in “Option 3:
PowerConnect Installation Instructions” on page 25.
•If you are using PowerConnect, and you cannot solve the audio
problem, try connecting the audio using the Aux In Cable or a Cassette
Adapter. (Refer to page 24 and page 25.) If you cannot use those solutions,
consider using an FM Direct Adapter. (Refer to page 23.)