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Additional Information
Here are some simple solutions to problems which may affect the picture and sound.
• If you continue to have these problems, have your TV serviced by qualified personnel.
• NEVER open the casing yourself.
Troubleshooting
Problem Suggested remedy
No picture (screen is dark), no sound. • Plug the TV in.
• Press the button on the front of the TV.
• If the indicator is on press the button or a numbered
button on the remote control.
• Check the aerial connection.
• Turn the TV off for 3 or 4 seconds and then turn it on again
using the button on the front of the TV.
Poor or no picture (screen is dark), but
good sound.
• Using the MENU system, select the Picture Adjustment
display. Adjust the brightness, picture and colour balance
levels.
• From the Picture Adjustment display select RESET to return
to the factory settings.
Good picture, no sound.
• Press the button on the remote control.
• If is displayed on the screen, press the button on the
remote control.
No colour on colour programmes. • Using the MENU system, select the Picture Adjustment
display and adjust the colour setting.
• From the Picture Adjustment display select RESET to return
to the factory settings.
Distorted picture when changing
programmes or selecting Teletext.
• Turn off any equipment connected to the scart connectors on
the rear of the TV.
Remote control does not function. • Replace the batteries.
The standby indicator on the TV
flashes.
• Contact your nearest Sony service centre.
Interference on picture from external
equipment.
• Reduce sharpness level.
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