Work with print cartridges.........................................................................................................65
Handle the print cartridges.................................................................................................66
Check the estimated ink levels...........................................................................................67
Replace the print cartridges................................................................................................67
Use ink-backup mode.........................................................................................................71
Ink-backup mode output...............................................................................................71
Exit ink-backup mode...................................................................................................71
Use a photo print cartridge.................................................................................................71
Store the print cartridges....................................................................................................72
Print cartridge storage and handling.............................................................................72
Print cartridge protector................................................................................................72
Align the print cartridges.....................................................................................................73
Clean the print cartridges...................................................................................................74
Clean the print cartridge contacts.......................................................................................75
Clean the area around the ink nozzles...............................................................................77
Remove ink from your skin and clothing.............................................................................80
11 Shop for ink supplies.............................................................................................................81
12 Troubleshooting
View the Readme file................................................................................................................83
Hardware setup troubleshooting...............................................................................................83
The product will not turn on................................................................................................84
Software installation troubleshooting........................................................................................87
Uninstall and reinstall the software.....................................................................................90
Paper jams................................................................................................................................92
Information on paper..........................................................................................................93
Print cartridge troubleshooting..................................................................................................93
Information on print cartridges............................................................................................94
Resolving print cartridge problems.....................................................................................95
Resolving print cartridge error messages...........................................................................95
Print quality troubleshooting.....................................................................................................98
Wrong, inaccurate, or bleeding colors................................................................................99
Ink is not filling the text or graphics completely................................................................102
The printout has a horizontal band of distortion near the bottom of a borderless
print...................................................................................................................................103
Printouts have horizontal streaks or lines.........................................................................105
Printouts are faded or have dull colors.............................................................................106
Printouts seem blurry or fuzzy..........................................................................................108
Printouts are slanted or skewed.......................................................................................110
Ink streaks on the back of the paper................................................................................110
Print troubleshooting...............................................................................................................112
Envelopes print incorrectly...............................................................................................112
Borderless printing produces unexpected results.............................................................113
The product is not responding..........................................................................................113
The product prints meaningless characters......................................................................116
Nothing happens when I try to print..................................................................................117
The margins are not printing as expected........................................................................119
Text or graphics are cut off at the edge of the page.........................................................121
A blank page came out while printing...............................................................................122
Contents
3
Contents
