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• The CD is being improperly inserted.
– Make sure the CD is being inserted following instructions in the
CD Player Operation section.
Unable to fast forward or backward the CD.
• The CD has been damaged.
– Eject the CD and discard it; using a damaged CD in your unit can
cause damage to the mechanism.
CD playback sound skips due to vibration.
• Improper mounting of the unit.
– Securely re-mount the unit.
• The disc is very dirty.
–Clean the disc.
• The disc has scratches.
– Change the disc.
• The pick-up lens is dirty.
– Do not use a commercially available lens cleaner disc. Consult
your nearest Alpine dealer.
CD playback sound skips without vibration.
• The disc is dirty or scratched.
– Clean the disc; damaged disc should be replaced.
Error displays (built-in CD player only).
• Mechanical error.
– Press . After the error indication disappears, insert the disc
again. If the above-mentioned solution does not solve the problem,
consult your nearest Alpine dealer.
CD-R/CD-RW playback not possible.
• Close session (finalization) has not been performed.
– Perform finalization and attempt playback again.
MP3 is not played back.
• Writing error occurred. The MP3 format is not compatible.
– Make sure the MP3 has been written in a supported format. Refer
to “About MP3/WMA/AAC” on page 14, and then rewrite in the
format supported by this device.
The sound is not output from the speakers.
• Unit has no output signal of the internal amplifier.
– POWER IC is switched to “POW ON”, refer to “Connecting to an
External Amplifier (POWER IC)” on page 20.
iPod does not play and no sound is output.
• The iPod has not been recognized.
– Reset this unit and the iPod. Refer to “Initial System Start-Up” on
page 9. To reset the iPod, refer to the Owner’s Manual of the iPod.
•No CD is inserted.
–Insert a CD.
• Although a disc is inserted, “NO DISC” is displayed and the unit does
not start to play or eject the disc.
– Remove the disc by following these steps:
Press the button again for at least 2 seconds.
If the disc still does not eject, consult your Alpine dealer.
• Mechanism error.
1 Press the button and eject the CD.
If not ejecting, consult your Alpine dealer.
2 When the error indication remains after ejecting, press the
button again.
If the error indication still does not turn off after pressing the
button for a few times, consult your Alpine dealer.
• When “ERROR” is displayed:
If the disc cannot be ejected by pressing , press the RESET button
(refer to “Initial System Start-Up” on page 9) and press again.
If the disc still cannot be ejected, consult your Alpine dealer.
• A sampling rate/bit rate not supported by the unit is used.
– Use a sampling rate/bit rate that is supported by the unit.
• You have not created any personalized Pandora
®
Stations.
– When you are not driving, use the Pandora
®
application on the
smartphone to create your Pandora
®
station(s).
• The music cannot be played because the Pandora
®
application on the
smartphone requires the user’s attention.
– When you are not driving, please see the Pandora
®
application on
the smartphone.
• You switched CDE-HD138BT/CDE-HD137BT to Pandora
®
mode by
pressing SOURCE with smartphone paired, without launching or
installing the Pandora
®
application on the smartphone.
– Launch the Pandora
®
application on the smartphone.
– Select a source other than Pandora
®
by pressing SOURCE.
• A USB device that is not supported by the unit is connected.
– Connect a USB device that is supported by the unit.
• A Flash Memory is not connected.
– Make sure the Flash Memory device is correctly connected and the
cable is not excessively bent.
• No MP3 (file) is stored in the Flash Memory.
– Connect the Flash Memory device after storing songs (files).
MP3
Audio
iPod
Indication for CD Player
Indication for Pandora
®
Mode
Indication for Flash Memory
NO STATION
SEE DEVICE
NO SERVICE
NO DEVICE