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Cannot view movies or listen to audio
• Check if the movie format for the application being used
is supported.
Gallery MP4 (MPEG4+AAC/Dolby Digital
Plus), MPEG2 (H.264+AAC/Dolby
Digital Plus)
MOVERIO Mirror MPEG2 (H.264+AAC/Dolby Digi-
tal Plus)
• Supported still images (JPEG, PNG, BMP, GIF)
• Supported audio formats (WAV, MP3, AAC)
• If images are not displayed when the LED is light-blue,
the product may be muted. Tap the right-hand side of
the product twice lightly to release the mute function.
• If content is muted unexpectedly, disable the mute
knock function. See the Reference Guide for more details.
• When inputting audio, use the supplied earphone micro-
phone. See http://www.epson.com for recommended
earphone microphones that can be used with this prod-
uct.
Images are fuzzy
• Switch between 2D or 3D.
If you think a malfunction has occurred, check the fol-
lowing.
The product does not turn on
• Check that the product is fully charged
• If the product cannot turn on due to insucient power,
the LED ashes red three times.
• If the battery is completely drained, it takes a while for
the LED to turn on after starting a charge. Charge for at
least 30 minutes.
➡
“Charging” on page 12
• Slide the power switch to the [ ] side and hold it there
until the LED indicator turns light-blue. When the LED
indicator flashes light-blue, the product is starting up.
Startup is complete when the indicator changes from a
ashing to a solid light-blue light.
➡
“Turning on” on page 15
• Contact your local Service Center if you forget the pass-
word for the screen lock. If the operating system is re-
installed, the product will be reset to its default factory
settings.
• When the controller becomes extremely hot due to ex-
tended continuous usage or the operating environment,
this product may shut down. Cool it down to turn it back
on.
Troubleshooting