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Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multi-vendor knowledge , monitoring and diagnostic tools, go to
http://www.hp.com/support
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
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Monitor model number
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Serial number for the monitor
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Purchase date on invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration
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Hardware and software you are using
34 Appendix A Troubleshooting ENWW