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Step 1
Verify the symptom and review the operating instructions and How to Solve Basic Operating
Problems within this manual. The problem may be unfamiliarity with the Lifecycle exercise
bike's features and programs.
Step 2
Locate and document the serial number of the unit, which is located on the underside of the
bike, just behind the front stabilizer bar.
Step 3
Contact the nearest Life Fitness
Customer Support Services group:
Toll-free within the U.S.and Canada
Telephone: 800.351.3737 or 847.451.0036
FAX: 847.288.3702
For Product Service Internationally:
Life Fitness Europe GmbH Life Fitness (UK) Ltd
Telephone: 49.89.317751.66 Telephone: 44.1.353.665507
FAX: 49.89.317751.38 FAX: 44.1.353.666018
Life Fitness Benelux NV Life Fitness Italia S.R.L.
Telephone: 32.3.644.4488 Telephone: 39.472.835470
FAX: 32.3.644.2480 FAX: 39.472.833150
Life Fitness Austria Vertriebs GmbH Life Fitness Asia Pacific Ltd
Telephone: 43.1.61.57198 Telephone: 852.2575.6262
FAX: 43.1.61.57198.20 FAX: 852.2575.6001
Life Fitness Latin America
Telephone: 847.451.0036
FAX: 847.288.3702
Please have the serial number of the Lifecycle exercise bike and the problem / symptom
ready for the Customer Support Services Specialist who will be assisting you. This information
is necessary for us to help solve any problems you may be having.
5.4 How to Obtain Product Service