MAINTENANCE 4–28 DOCUMENT CENTRE CS 50 SYSTEM ADMINISTRATION GUIDE
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3
Record the displayed Fault Codes.
4
Record the Machine Serial Number from the label
on the inside lower left cover of the copier/printer,
as illustrated in Figure 46.
5
If copy quality is a problem, take a copy sample to
the telephone with you to help you describe the
problem or to assist you when answering the
questions from the service operator about the
defects.
6
If possible, use a phone near the copier/printer to
call the Service Telephone Number. Follow the
instructions provided by the operator.
7
For applications support, user help, and service
support, call the appropriate number:
USA: 1-800-821-2797 (Full Service
Maintenance Agreement customers)
USA: 1-800-828-5881
(Time and Materials customers)
Canada: 1-800-939-3769
Europe: _________________________
Latin America:_________________________
For further information, check the Xerox Web
address at:
www.xerox.com
Figure 46: Machine Serial Number location
