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NS-32D312NA15 Insignia 65" LED TV
www.insigniaproducts.com
Updating the TV firmware
If your TV is behaving oddly and you have tried all the
solutions in the troubleshooting pages, you may need
to update the TV firmware.
1 Go to www.insigniaproducts.com, then click
Support & Service. Enter your model number in
the box under Manual, Firmware, Drivers &
Product Information, then click
X
.
2 Follow the instructions in the Firmware Installation
Guide on the Insignia website to download the
firmware update and copy it to a USB flash drive.
3 Plug the USB flash drive into the USB port on the
side of your TV.
4 Press MENU. The on-screen menu opens.
5 Press
W
or
X
to highlight SETTINGS, then press
T
or ENTER. The SETTINGS menu opens.
6 Press
S
or
T
to highlight System Info, then press
ENTER. The SETTINGS · SYSTEM INFO menu opens.
7 Press
S
or
T
to highlight Update Firmware, then
press ENTER. A message asks if you want to
update the TV firmware.
8 Highlight Ye s , then press ENTER.
If you have plugged in a USB flash drive with the
firmware update, the firmware update starts
automatically. Otherwise, a screen opens with
instructions about how to download the update.
Follow the instructions, then press ENTER.
While your TV installs the firmware update, your
TV displays a status screen. Do not turn off your
TV until the update is complete.
9 When the update is complete, unplug the USB
flash drive, then press ENTER. Your TV turns off
then on to complete the update.
10 If the channel list has been deleted, you need to
scan for channels. For more information, see
“Automatically scanning for channels” on page 57.
Cautions
• Make sure that you have tried all other
solutions before you upgrade the
firmware.
• While the firmware is updating, do not
turn off your TV.
Note
To update the TV firmware, you need a:
• Computer with an available USB port
• High-speed Internet connection
•USB flash drive
Note
• If you see a message that says the
firmware file is incorrect, make sure
that you have downloaded the correct
file for your model.
• If you see a message that says the
update failed or the TV screen is blank
and the power LED is blinking red
then blue, turn off your TV, turn it back
on, then run the upgrade again.