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One Year Limited Warranty
Our warranty to you
SONICblue Incorporated warrants that your
product will be free from defects in materials
and workmanship for a period of one year from
the date of original retail purchase. If you
discover a defect covered by this warranty, we
will repair or replace the product at our option
using new or remanufactured components.
SONICblue Incorporated’s liability is limited
solely to the repair or replacement of the
defective product. This warranty is extended to
the original end user purchaser only and is not
assignable or transferable to any other party.
Any parts or boards removed in the replace-
ment or remanufacture process shall become
the property of SONICblue Incorporated. Out
of warranty service may also be available for a
fee.
How to obtain service under this warranty
To obtain service under this warranty, please
contact the dealer from whom you purchased
this product or contact SONICblue Customer
Care. Contact information for Customer Care is
available in this manual or at
www.sonicblue.com.
You must deliver the product and the original
sale receipt to either the dealer from who you
purchased this product or to SONICblue
Incorporated in order to obtain service under
this warranty. If you return the product to us,
you must pay for shipping to SONICblue
Incorporated.
Product failures not covered by this warranty
This warranty covers defects in manufacture that
arise from correct use of the device. It does not
cover damage caused by abuse, misuse, improper
modification or repair, moisture, extreme heat or
cold, corrosive environments, shipping, or high
voltage surges from external sources such as power
line, telephone line, or connected equipment. This
warranty does not cover wear and tear on covers,
housing or wiring. This warranty does not apply to
any product with an altered or defaced serial number.
Opening or removing the player case will void this
warranty.
How to obtain out of warranty service
To obtain out of warranty service, please contact
SONICblue Customer Care. Contact information for
Customer Care is available in this manual or at
www.sonicblue.com.
Out of warranty service is provided for owners of Rio
Personal Digital Music Players who:
•Are unable to provide valid proof of purchase for
their Rio Personal Digital Music Player.
• Require repair service after the expiration of the
original warranty.
• Require service for product failures not covered
under the SONICblue Incorporated warranty on
this product.
Out of warranty service is limited to the Personal
Digital Music Player only and is not available for
headphones, memory cards or other accessories.
The fee for out of warranty repairs is payable by
credit card at the time the service agreement is
created and Return Authorization provided. This fee
includes all labor, parts needing replacement, and
return shipping.
You must deliver the product to SONICblue
Incorporated in order to obtain out of warranty
service. You must pay for shipping to SONICblue
Incorporated. It is recommended that you use a
7 Getting Help
shipping service providing you with tracking
capability, because we will not be responsible
for items lost in the mail. A Return Authorization
number is required for all shipments to
SONICblue Incorporated. Please contact our
Customer Care Center for more information or
to arrange for out of warranty service.
Limits of liability
We are only responsible for the repair of this
product. We will not be liable to you or anyone
else for any damages that result from the failure
of this product or from the breach of any
express or implied warranties. These include
damage to other equipment, lost data, lost
profits, or any consequential, incidental, or
punitive damages. In no event will SONICblue
Incorporated be liable for any amount greater
than the currently suggested retail price of this
product.
This written warranty represents the entire
warranty agreement between SONICblue
Incorporated and you. This warranty is given in
lieu of all other warranties, express or implied,
including without limitation implied warranties
of merchantability and fitness for a particular
purpose. This warranty is limited to the term
specified above. No warranties, either express
or implied, will apply after this period. This
warranty may not be altered in any way other
than in writing by an officer of SONICblue
Incorporated. This warranty gives you specific
legal rights and you may also have other rights,
which vary, from state to state. Some states limit
what warranties may be excluded as well as
how long an implied warranty lasts, so the
above limitation may not apply to you.
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