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20
TROUBLESHOOTING
SYMPTOM DIAGNOSIS REMEDY
Source Unit does
not turn on
Voltage applied to Red and
Yellow wires is not between
10.8 and 16 volts or there is no
voltage present
Check battery, connections and fuses and
repair or replace as necessary. If voltage is
above +16 volts, have the electrical system
inspected by an authorized car service center.
Unit is not properly grounded
Check wiring and repair as necessary
No backlight
illumination
Detachable faceplate not
properly connected
Detach faceplate and reinstall into chassis
Speakers pop
when turning
Source Unit
On/Off
Auto antenna and remote B+ are
not configured properly
Check wiring and repair as necessary. Refer to
“Wiring the System” section of this manual for
further information
Bad component in the signal
chain
Check connections and bypass all
components between the source unit and the
amplifier. Connect one component at a time to
determine the culprit. Connect this component
to the Blue wire and check for pops. Repair or
replace component as necessary
Tuner fails to tune
any radio stations
Antenna is disconnected
Check connections and repair as necessary
Tuner has poor
reception
Antenna is disconnected or not
properly grounded to vehicle
Check connections and installation of antenna
and repair or replace as necessary
Antenna cable is intermittent or
damaged
Disconnect antenna and test with known
working antenna. If tuner works, check
installation and repair antenna as necessary
Antenna is wrong type for
AM/FM frequencies
Consult your local Authorized Rockford
Fosgate Dealer for proper antenna selection
Disc will not load
into Source Unit
(also see error
codes)
Voltage applied to Red and
Yellow wires is not between
10.8 and 16 volts or there is no
voltage present
Check battery, connections and fuses, and
repair or replace as necessary. If voltage is
above +16 volts, have the electrical system
inspected by an authorized car service center
Disc will not eject
(also see error
codes)
Voltage applied to Yellow wire is
not between 10.8 and 16 volts
or there is no voltage present
Check battery, connections and fuses, and
repair or replace as necessary. If voltage is
above +16 volts, have the electrical system
inspected by an authorized car service center
General
ERROR 1
(Initialize Error)
No initialization Press the reset button
Mechanism is jammed and
loading motor (or driving circuit)
is defective
Repair the mechanism and
loading motor (or driving circuit)
NOTE: If the error still continues after doing one of the easy remedies, before taking the unit to a
service dealer, try reseting the system by pressing the reset button.