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Problem Cause/Remedy
Cannot save files from a server to
local storage.
Streaming playback is unavailable.
The display control screen
(the Web screen displaying the
unit’s GUI) does not display.
•A storage medium is not inserted in the BKM-
FW50.
t Insert a storage medium.
• The storage medium is broken.
t Try using a different storage medium.
• There is a problem with the network
environment.
t Confirm the network settings.
• There is a problem with the network
environment.
t Confirm the network settings.
t There may be a high amount of network
traffic. Change the network settings for
optimal performance.
• The file formats are incorrect.
t Change the files to the appropriate format.
• Click the refresh or reload button on your Web
browser.
• Make sure the IP address is correct.
• Use Internet Explorer 6.0 or later.
Troubleshooting