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Error code When it occurs What it means How to deal with it
(Hex)
0x31
0x32
0x33
0x34
0x35
0x40
0x50
0x51
0x52
0x53
The specified file is of an
extension not supported by
the BKM-FW50.
Playable file extensions
include (not case-
sensitive):
Video: mpg, m2v, mpeg
Still image: gif, png,
bmp, jpe, jpg, jpeg
The specified folder does
not contain a playable file.
The specified file is of a
non-playable format.
The specified file (within a
folder) is damaged.
The specified MPEG file
(within a folder) is an
MPEG1 file.
An error has occurred with
the Player during playback.
The specified file/folder
does not exist in the
specified server.
It may also be that there is
an “index.html” file within
the specified folder.
The folder in the specified
server does not contain a
downloadable file.
The specified file is of an
extension not supported by
the BKM-FW50.
Playable file extensions
include (not case-
sensitive):
Video: mpg, m2v, mpeg
Still image: gif, png,
bmp, jpe, jpg, jpeg
The specified folder does
not exist on the CF card.
Confirm the extension of
the file you specified.
Make sure a file with the
appropriate extension
exists in the folder.
Check the format of the
file.
Check the file.
Check the file.
Contact your local Sony
dealer.
Make sure the file/folder
exists at the location you
specified.
Or, move the contents of
the folder to a folder that
does not contain an
“index.html” file, and
specify that folder.
Make sure a file with the
appropriate extension
exists in the folder.
Confirm the extension of
the file you specified.
Make sure a CF card is
inserted in the memory
card slot.
Also, check the folders on
the CF card.
Local Play
Store Local
Troubleshooting