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Troubleshooting
If you have a problem setting up or using your monitor, you might be able to
solve it yourself. Before calling your retailer or IBM, try the suggested
actions that are appropriate to your problem.
Problem Possible
Cause
Suggested
Action
Reference
Computer does
not boot after the
graphics adapter
is installed
There is another
Graphics adapter
in the computer
Remove the
other graphics
adapter plugged
into one of the
expansion slot.
If the card is
built-in to the
motherboard,
check your
system manual
for instructions on
how to disable the
built-in adapter.
Connecting your
Monitor
section
on page 6~8
The screen image
is garbled or
unusable (rolling
screen images,
overlapping
screen images or
a blank screen)
The display driver
is trying to use a
setting your
monitor does not
support
Select the
correct monitor
resolution, 1280 x
1024 at 60 Hz.
Connecting your
Monitor
section
on page 6~8
Screen is blank
and power
indicator is off
No power to
monitor
Ensure that
the electrical
outlet and the
monitor are both
switched on.
Check that
the power cord is
firmly plugged into
the electrical
outlet and the
power supply unit.
If the power
cord plug has a
removable fuse,
replace it.
Try another
power cord.
Try another
electrical outlet.
Connecting your
Monitor
section
on page 6~8