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“SXM Subscription Updated – Press Enter to
Continue”:
• Your subscription has been updated. Press the
appropriate button to continue.
“SXM Channel Locked”
• The selected channel has been locked by the
parental controls. Enter the parental code when
you are asked. (Page40)
“SXM Incorrect Lock Code”
• The selected channel is a mature or parental lock
channel, and locked by the parental code. Enter
the correct parental code to unlock it.
Troubleshooting
What appears to be trouble is not always serious.
Check the following points before calling a service
center.
• For operations with the external components,
refer also to the instructions supplied with the
adapters used for the connections (as well as
the instructions supplied with the external
components).
RGeneral
No sound comes out of the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the screen.
• Turn on the screen. (Page6)
The unit does not work at all.
• Reset the unit. (Page3)
RDiscs
Recordable/Rewritable discs cannot be played
back.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Tracks on the Recordable/Rewritable discs
cannot be skipped.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Playback does not start.
• The format of files is not supported by the unit.
No picture appears on the external monitor.
• Connect the video cord correctly.
• Select the correct input on the external monitor.
MPEG1/MPEG2/MP3/WMA/AAC discs cannot be
played back.
• Record the tracks using a compatible application
on the appropriate discs. (Page72)
• Add appropriate extension codes to the file
names.
Tracks on the Recordable/Rewritable discs are
not played back as you have intended them to
play.
• Playback order may differ from the one played
back using other players.
RUSB
“Reading” does not disappear from the screen.
• Turn the power off and on again.
While playing a track, sound is sometimes
interrupted.
• The tracks are not properly copied into the USB
device. Copy the tracks again, and try again.
Tracks are not played back as you have intended
them to play.
• Playback order may differ from the one played
back using other players.
RiPod/iPhone
No sound comes out of the speakers.
• Disconnect the iPod/iPhone, then connect it again.
• Select another source, then reselect “iPod”.
The iPod/iPhone does not turn on or does not
work.
• Check the connecting cable and its connection.
• Update the firmware version.
• Charge the battery.
• Reset the iPod/iPhone.
Sound is distorted.
• Deactivate the equalizer either on this unit or the
iPod/iPhone.
A lot of noise is generated.
• Turn off (uncheck) “VoiceOver” on the iPod/
iPhone. For details, visit <http://www.apple.com>.
No operations are available when playing back a
track containing artwork.
• Operate the unit after the artwork has loaded.
The iPod/iPhone not compatible with CarPlay
cannot be connected via Bluetooth.
• Select [ON] for <CarPlay Connection> on the
<System> menu screen. (Page20)
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