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Can’t use Thumbnail function
Check the tab in the top. The thumbnail function can only be toggled under “Photo” tab. The
second point is to make sure to enter the folder and browse the photo files, and then press the yellow
key for thumbnail view.
If browsing photos through UPnP function, the thumbnail function can’t be enabled. Please try to
use Network player function to browse the photos.
Can’t see subtitle through UPnP playback
The file of subtitle isn’t supported by UPnP media server, and therefore the external subtitle file
can’t be loaded while watching video though UPnP function. Please try to use Network player function
to play video with subtitle file.
Can’t playback the video
If you found some video files can’t be playback by this device and reported the invalid format
message, please use the free PC software “MediaInfo” to check the video codec with the codec table
in the manual. If it is not in the table then the player can’t support it. Pease visit the URL to download
the software http://mediainfo.sourceforge.net/ .
Connect DVI to HDMI converter
When using the DVI to HDMI converter to connect the player, some LCD monitors could only
accept the SD video. This player detects the support format of the LCD player and locks the HD option
if the monitor doesn’t support it. In this case, the player output SD video to the monitor.
Smooth playback through Ethernet/Wireless LAN
For the Ethernet connection, check if use at least 10/100 Mbps Ethernet switching Hub and the
10/100 Ethernet adapter on PC.
For Wi-Fi Dongle, we recommend using Infrastructure (AP) mode and “NO” or
“WPA/WPA2-PSK_AES” for the maximum data rate. In the other mode such as encrypted with WEP,
TKIP algorithm, or use Ad Hoc as the radio mode, the data rate is only up to 54 Mbps (802.11 g).
TV Overscan issue
Some video can’t be watched as full frame on TV set. The edges on the both sides may be outside the
TV screen. In such case, press the Zoom “-” key to zoom out the video to fit the screen.