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Troubleshooting
Troubleshooting
Safety and Troubleshooting • FAQs • Common Problems • TV and Audio Problems • Video
Problems • Remote Control Problems • Product Specific Problems • OSD Warning Message
• Self-Test Feature Check (STFC) • Regulatory Information • Other Related Information
This page deals with problems that can be corrected by the user. If the problem still persists after
you have tried these solutions, contact your nearest Philips dealer.
Common Problems
Symptoms
Having this
problem?
Check these items
No Video/ Power
LED off
No picture, the
LCD Monitor TV is
dead
● Check connection integrity at both ends of the
video cable and/or power cord.
● Electric outlet verification
● Ensure AC power at the rear of the monitor
TV is switched on.
No Video/ Power
LED on
No picture or no
brightness
● Increase brightness and contrast controls.
● Perform the LCD Monitor TV self-test feature
check.
● Check for bent or broken pins in video cable
connector.
Poor Focus Picture is fuzzy,
blurry or ghosting
● Auto adjust image through Menu -> Image
Setting -> Auto Adjust.
● Adjust Phase and Clock controls via OSD.
● Eliminate video extension cables.
● Perform the LCD Monitor TV factory reset (via
Menu -> Factory Reset -> All Settings).
● Lower video resolution or increase font size.
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