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Troubleshooting
If a problem occurs while operating the unit,
follow the steps described below before
consulting your nearest Sony dealer. If an error
message appears, it is recommended that you
make a note of its contents for reference.
1 Check to see if the problem is
listed in this “Troubleshooting”
section.
2 Check the following customer
support site.
http://www.sony.net/sans
You will find the latest support
information and a FAQ at this website.
3 If, after steps 1 and 2, you still
cannot solve the problem,
consult your nearest Sony
dealer.
If the problem persists after doing all of
the above, consult your nearest Sony
dealer.
When bringing the product in for repairs,
be sure to bring in the entire system (main
unit, remote control, AC adaptor, and AC
power cord).
This product is a system product, and so
the entire system is needed to determine
the section requiring repair.
The unit does not turn on.
• Make sure the AC adaptor and AC power
cord are connected correctly.
• Be sure to press the ?/1 (ON/Standby)
button to set the unit to on.
• Press the ?/1 (ON/Standby) button to set
standby mode then press to set it back to
on.
The network does not work after you
press the ?/1 (ON/Standby) button to
set the unit to on.
• It takes about 40 seconds for the unit to
turn on.
The unit remains warm after the power
is turned off.
• When the unit is in the network standby
mode, some parts of the internal system
remain active. Press the ?/1 (ON/Standby)
button after setting the NETWORK
STANDBY/STANDBY switch to
STANDBY to minimize the power
consumption. However, the unit cannot be
operated using a controller on your
network with this setting.
The unit turns on and starts playback
automatically.
• The unit can be controlled by a controller
on your network. If the unit receives an
order to play the audio content on the
server while it is in network standby mode,
it turns on and starts playback
automatically. To enter network standby
mode again, press the ?/1 (ON/Standby)
button on the remote control. To prevent
the unit from automatically turning on, set
the NETWORK STANDBY/STANDBY
switch to STANDBY.
The unit turns off automatically.
• The unit enters the selected standby mode
after being idle for 30 minutes.
Troubleshooting
Power