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KIV-BT900/ KIV-700
Troubleshooting Guide
Hands-free
? The hands-free talk volume is low.
The hands-free talk volume is set at a low level.
The hands-free talk volume can be adjusted
independently. Adjust it during hands-free talk.
“Mic Gain” and “Noise Reduction” <Bluetooth
Setting> (page 50).
? No sound is heard from the rear speakers.
You are talking in the hand-free talk mode.
No sound is heard from the rear speakers in the
hands-free talk mode.
? No beep is heard at reception of an incoming call.
No beep is heard depending on the type of your
cell-phone.
The “Call Beep” of <Bluetooth Setting> (page 50) is
set ON.
? Voice is not recognized.
The vehicle window is open.
If the surrounding noise is large, voice cannot be
recognized properly. Close the vehicle windows
to reduce noise.
Small voice.
If voice is too small, it cannot be recognized
properly. Speak into the microphone a little more
loudly and naturally.
The person uttering the voice tag is not the one who
registered the it.
Only the voice of the person who registered the
voice tag can be recognized.
Bluetooth audio source
? The Bluetooth audio player cannot be registered
(pairing).
The PIN code is fixed.
When a PIN code is specified in the Instruction
Manual for Bluetooth Audio Player, register it
with reference to <Registering PIN Code> (page
52) to register the Bluetooth audio player. If no PIN
code is specified in the Instruction Manual, try
“0000”.
? The sound from the Bluetooth audio player is
discontinuous.
The distance between this unit and audio player is
too far.
Move the audio player nearer to this unit.
Another Bluetooth device is affecting the Bluetooth
communication.
Turn off another Bluetooth device.
Move another Bluetooth device away from this
unit.
Another Bluetooth device or profile is used for
communication.
The downloading of the Phone book or the SMS
disconnects the sound.
The messages shown below display your
systems condition.
TOC Error: • No disc has been loaded in the disc
magazine.
• The CD is quite dirty. The CD is upside-
down. The CD is scratched a lot.
Error 05: The disc is unreadable.
Error 77: The unit is malfunctioning for some reason.
Press the reset button on the unit. If the
“Error 77” code does not disappear, consult
your nearest service center.
Error 99: Something is wrong with the disc magazine.
Or the unit is malfunctioning for some reason.
Check the disc magazine. And then press
the reset button on the unit. If the “Error
99” code does not disappear, consult your
nearest service center.
Protect (Blink):
The speaker wire has a short-circuit or
touches the chassis of the vehicle, and then
the protection function is activated.
Wire or insulate the speaker cable properly
and press the reset button. If the “Protect”
code does not disappear, consult your
nearest service center.
Unsupported File:
An Audio file is played with a format that this
unit can’t support.
Copy Protection:
A copy-protected file is played.
Read Error: The file system of the connected USB device
is broken.
Copy the files and folders for the USB
device again. If the error message is still
displayed, initialize the USB device or use
other USB devices.
No Device: The USB device is selected as a source
although no USB device is connected.
Change the source to any source other
than USB. Connect an USB device, and
change the source to USB again.
N/A Device: • An unsupported USB device is connected.
• Connection to the iPod has failed.
Check that the connected iPod is an iPod
that is supported. See <iPod/iPhone that
can be connected to this unit> (page 66) for
information on supported iPods.
No Media File/Error 15:
• The connected USB device contains no
playable audio file.
• Media was played that does not have data
recorded that the unit can play.