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Page 8 NDA-30135 Revision 1
INSTALLATION & CONFIGURATION Attendant Monitor Operations Manual
Application Configuration
Since Attendant Monitor is internally supported by the APM, its component must
be configured in the APM environment. This section provides the information that
must be entered into the APM configuration file.
Attendant Monitor is set-up in the APM system using the Add function of the
Application Configuration option on the APM System Administration menu.
A Note on Selecting Commands
In the following procedures, a step may call for pressing the Tab key to select
a command. It may be necessary to press the Tab key multiple times in order
to select the specific command. When reading a step, understand to press the
Tab key (as needed) to select the specified command.
APM System
Configuration
Follow the steps to configure the APM system for Attendant Monitor.
- Enter the APM option from the APM Platform Management menu.
- Enter the System Administrator password at the APM password screen.
- Select the Application Configuration option from the System
Administration menu.
AttendantMonitor
Component
Attendant Monitor has one component that must be configured through the APM.
AttendantMonitor – Detects events generated by attendants and the PBX, then
sends messages to the Attendant Console Statistics Logger
component.
Define the AttendantMonitor component Characteristics in the APM
environment exactly as shown in the table:
Characteristic Value Description
OAI Application Y Whether (Yes or No) the component
communicates with the NEAX2400 using OAI
processes.
CRT Application N Whether (Yes or No) the component runs on
the same screen as the APM, rendering the
APM temporarily inaccessible.
Communication Queue N Communication Queue whether (Yes or No)
the component needs an IPC queue to
communicate with other processes.