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Page 2 NDA-30135 Revision 1
INTRODUCTION Attendant Monitor Operations Manual
What is Attendant Monitor?
Overview Attendant Monitor is an application that will accumulate attendant statistics when
attendant consoles are used in a stand alone environment. Attendant Monitor serves
as the event collector for the Attendant Console Statistics application, detecting
events generated by the attendants and the PBX, and sending messages to the
Attendant Console Statistics Logger component. The Logger parses the messages
and saves the statistic data in an Informix Database. The data is then used to
generate attendant statistic reports.
Note: Attendant Monitor is not required if Attendant Console Statistics is used with the
Hospitality Center System (HCS) or the Medical Center System (MCS), since
these applications serve as event collectors.
The following diagram illustrates how Attendant Monitor interfaces with the
Attendant Console Statistics application.
Console Statistics Components
Event Collector
Informix
Database
Logger
Administrator
Reports
Automated
Report
Generator
Attendant
Monitor