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Troubleshooting
115
Symptom Solution
Radio does not power
ON
Blown fuse, or the power cable is not properly connected.
Check for a bad fuse and check power cable connection
Radio displays:
A
NTENNA NOT DETECTED
The satellite antenna is not connected to the vehicle dock.
Check the satellite antenna connection to the vehicle dock.
Radio displays:
A
CQUIRING SIGNAL
No satellite signal is being received.
Check for obstacles over or around the satellite antenna.
Change the vehicle location to eliminate nearby obstacles
(bridges, overpasses, tress, buildings, etc.).
Audio static or loss of
clarity
The vehicle radio’s FM frequency contains static.
Locate a quiet FM frequency on your vehicle radio and set
the Starmate ST5’s FM transmitter frequency to match.
If using your vehicle’s AUX audio connector, check the
cable connections.
No sound The audio cables are not connected, or the FM radio is set to
the wrong frequency. Check the audio cables at the SIRIUS
Vehicle Dock and the radio. Tune the FM radio to the same
FM frequency the Starmate ST5’s FM Transmitter is tuned.
Troubleshooting