Filter
Top Products
FlipScreen Owner’s Manual
48
Getting Help
If you have questions while using the iCEBOX, access the built-in Help to
find answers. This comprehensive Help contains information that you can
use to solve most problems that you may encounter.
Note: A limited amount of information is available in Help without being
connected to the Internet. To access all available information, you
must configure your iCEBOX for access to the Internet and have
an Internet connection. See Internet Mode on page 34.
To get help
• On the keyboard, press Help.
–Or–
• On any menu, choose Help.
If you are unable to find the solution to your problem in Help, contact iCE-
BOX Customer Care for answers. Icebox Customer Care is available 24
hours per day, 7 days per week.
To get help from iCEBOX Customer Care
1. Have the following information and items ready when you call:
• The serial number for your iCEBOX.
• The date you purchased your unit.
• A notepad and pen.
2. Call 1-877-463-7637.
You can also send Email to customercare@iceboxllc.com. Please include
the serial number for your iCEBOX, the date purchased, a detailed
description of the issue, and your phone number if you want to be con-
tacted by phone.
See also Troubleshooting on page 49 and FAQs on page 50 for more
information.