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The “” marks and the horizontal line do not intersect on the confirmation
screen that appears when the system is turned on.
1 Adjust the length and position of the headbands, referring to “For a
Comfortable Fit” and “2 Adjust and Wear” in the “Startup Guide.”
2 Adjust the lens span while checking the display. Refer to “3 Setup and View”
in the “Startup Guide.”
•If no “” mark intersects with the horizontal line after performing actions 1 and 2,
check on “Confirming Screen Alignment” (page 25).
Power Supply
Audio/Video (in common)
Symptom Cause/Action
The system does not turn
on
Confirm that the AC adaptor is connected properly,
referring to the “Startup Guide.”
Confirm that the battery is charged (page 15).
Hold down the (Power On/Standby) button on the
head mounted unit for at least one second.
The system does not go
off
Hold down the (Power On/Standby) button on the
head mounted unit for at least one second.
Symptom Cause/Action
No audio or video, or
audio or video is distorted
Refer to the “Startup Guide” and confirm that the AC
adaptor and HDMI cable are connected correctly.
Make sure that equipment connected to the HDMI IN
jack on the processor unit is on.
Make sure that equipment from which you wish to view
is selected correctly with the INPUT button on the
processor unit when the processor unit is used.
Confirm that the input signal is supported with this
system. For available signals, see “Video input” and
“Audio input” of “Specifications” (page 48). If the input
signal is not supported with this system, check the video
output and/or audio output settings on the connected
equipment.
Confirm that the HDMI cable is firmly plugged in. If video
quality does not improve, the HDMI cable may be
damaged. In that case, try a new cable.
If equipment is connected to the processor unit via an
AV amplifier (receiver), try connecting the equipment
directly to the processor unit instead. For details, refer to
the instruction manual of the equipment used.
Use either the supplied HDMI cable or a commercially
available HDMI cable identified as a High-Speed cable.
Also check section Video, Audio, or Wireless.
FAQ