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Audio
Symptom Cause/Action
There is no sound /
There is static /
Volume cannot be
increased
Adjust the volume using the VOL +/– buttons on the
head mounted unit.
Insert the headphone plug securely (Refer to “1 Connect”
in the “Startup Guide.”). The playback sound may not be
heard correctly if the headphone connection is wrong.
The headphone plug is dirty. Clean the headphone plug
with a soft dry cloth.
When the system is connected to HDMI CEC-compatible
home theater systems or AV amplifiers (receivers), check
the following settings.
– Make sure the “Control for HDMI” setting in “General
Setup” is set to “On” (page 36).
–Make sure “Control for HDMI” is activated on the AV
amplifier (receiver) or other equipment. For details,
refer to the instruction manual of the equipment used.
When the headphone jack on the processor unit is used,
there is a slight delay in volume change in response to
volume adjustment.
Also check section Audio/Video (in common), or
Wireless.
There is no surround-
sound effect
Make sure the “Surround” setting in “Sound” is not set to
“Off” (page 33).
Make sure the “Type of Headphones” setting in “Sound”
is correct for the type of headphones in use (page 34).
Sound perception varies by listener.
There is no bass Make sure that the earbuds fit snugly in your ears
(page 23).
Audio signals are not
input in a “codec” audio
format*
*
The “codec” audio format
represents the audio formats
other than linear PCM that are
described in “Audio input” of
“Specifications” (page 49).
The playback equipment may be configured to convert
audio output signals of a “codec” audio format to linear
PCM signals. In that case, in the playback equipment
settings, disable “codec” audio format conversion then
resume playback. For details, refer to the instruction
manual of the equipment used.
Audio playback is not in
the right format
For dual mono audio, change the “Dual Mono” setting in
“Sound” (page 34). For other audio formats, check the
settings of connected equipment.