Filter
Top Products
Contents Index
Contents
54
Index
54
PROBLEMS WITH YOUR BAMBOO?
Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:
1. If the tablet driver failed to load properly, first perform the recommended action in any error message
that may appear on your screen. If that does not solve the problem, review the troubleshooting
procedures in this chapter.
2. Look in the troubleshooting tables
. Your problem may be described there and you can try the solution
offered.
3. Open the tablet Read Me file and look for any information updates.
4. Test your tablet and pen (if equipped). See testing your tablet
.
5. If you are having a compatibility conflict between Bamboo and a new hardware or software
product, see obtaining driver downloads
for information on downloading an updated software driver.
Wacom periodically updates the software driver to maintain compatibility with new products.
6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for technical support. See technical support options
and the Read Me file for information on
where to obtain support for your region.
Testing your tablet
Testing a pen
Troubleshooting tables
Technical support options
Obtaining driver downloads