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WINDOWS-SPECIFIC PROBLEMS
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Bamboo control panel and go to the PEN tab. Move the TIP
F
EEL slider toward SOFT.
The pen tip does not function. Be sure you are using the pen that originally came with your tablet.
Other pens may not function properly on the Bamboo tablet.
See testing a pen
to verify pen operation. If any of the tests fail you
may have defective hardware.
The screen cursor jumps
back.
Do not place the pen on the tablet when it is not in use or when you are
using another pointing device. Leaving your pen on the tablet may
interfere with screen cursor positioning when using other input devices.
The upper or lower pen button
does not work.
Be sure you press the pen button when the pen tip is within 7 mm
(0.28 inch) of the tablet active area – do this without pressing down on
the pen tip.
In the Bamboo control panel, click on the P
EN tab ADVANCED button.
If C
LICK & TAP is selected, you will need to first press the pen button and
then touch the pen tip to the tablet surface in order to perform a click
function. See setting the pen button functions
.
From the Bamboo control panel, verify that the pen button is set to the
function you are expecting to occur.
See testing a pen
to verify pen operation. If any of the tests fail you
may have defective hardware.
Cannot move the cursor
where you want to on the
screen, or the line you are
drawing does not line up with
the location of the pointer in
paint applications.
Open the Bamboo control panel. Verify that P
EN MODE is selected.
If this does not help, click on the D
EFAULT button to reestablish the
default tablet to screen mapping. If you are still having difficulty,
remove the tablet preferences (see Windows-specific problems
or
Mac-specific problems
for details).
You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Delete the tablet preferences as follows:
First close any open applications. Then click the
START icon and select
A
LL PROGRAMS. Select BAMBOO and BAMBOO PREFERENCE FILE UTILITY.
In the dialog box that appears, click on the R
EMOVE My Preferences
button to delete the preferences for the current user.
To delete preferences for multiple users on Windows Vista or XP
systems, click the R
EMOVE button under All User Preferences.
Note that administrator rights are required to delete preferences for all
users. Relaunch any currently open tablet-aware applications that you
may be running.
If you had previously backed up your preference file, you can quickly
restore the tablet preferences by clicking on the R
ESTORE... button
under My Preferences.