KL9108 / KL9116 User Manual
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The Java Client
For mouse synchronization problems, refer to the discussion on page 90. For
connection and operation problems, see the table below:
The Log Server
Problem Resolution
Java Client won't
connect to the
KL9108 / KL9116.
1. Java 2 JRE 1.4.2 or higher must be installed on your com-
puter.
2. Make sure to include the correct name of the Webpage when
you specify the KL9108 / KL9116's IP address (see page 49).
3. Close the Java Client, reopen it, and try again.
Pressing the
Windows Menu key
has no effect.
Java doesn't support the Windows Menu key.
Java Client
performance
deteriorates.
Exit the program and start again.
National language
characters do not
appear.
When entering national language characters, if your local
keyboard is set to a non-English national language layout, you
must set the remote computer's keyboard layout to English.
IP and MAC
address filters do
not work with the
Java Client.
IP and MAC address filters only work with the Windows Client.
We recommend using the Default Web page name (see
page 49) as a means to enhance the overall security of the KVM
switch.
Problem Resolution
The Log Server
program does not
run.
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in
order to access the database.
This driver is automatically installed with Windows ME, 2000,
and XP.
For Windows 98 and NT you will have to go to the Microsoft
download site:
http://www.microsoft.com/data/download.htm to retrieve the
driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an alternate
method of obtaining it is to install Windows Office Suite. Once
the driver file or Suite has been installed, the Log Server will run.
