KL9108 / KL9116 User Manual
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ALTUSEN Information
Technical Support
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
North America Technical
Phone Support
Registered ALTUSEN product owners are entitled to
telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical
Phone Support
Contact your local dealer.
Call the ALTUSEN Technical Support Center:(886-2)
8692-6959.
Email Support E-mail your questions and concerns to:
support@altusen.com
Online Support
Troubleshooting
Documentation
Software Updates
Online troubleshooting that describes the most
commonly encountered problems and offers
possible solutions to them; online documentation
(including electronically available manuals); and the
latest drivers and firmware for your product are
available at the ALTUSEN Website: http://
www.altusen.com
