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5900335 © 2005 JCM-American Corporation
A-3
Appendix A Optipay™ CC TROUBLE SHOOTING
Ab-06 Sensor behind
the acceptance
gate has not
recognized the
inserted coin
Check acceptance
gate with WinEMP
®
or
PalmEMP
®
and if
necessary, exchange it
(Service case) or check
the CP3 sensor
(Service case)
Ab-07 Sensor behind
the acceptance
gate has not
recognized
inserted coin
Check acceptance
gate with WinEMP
®
or
PalmEMP
®
and if
necessary, exchange it
(Service case) or
Check the CP4 sensor
(Service case)
Ab-08 Inserted coin
has covered
the sorting con-
trol for too long
a time
Insert coin more
slowly, or Inserted coin
not on string or check
the CP4 sensor
(Service case)
Ab-09 String manipu-
lation recog-
nized
Inserted coin not on
string or if necessary,
reduce sensitivity of the
String Sensor using
PRO 21 01 or clean
and/or exchange
String Sensor (Service
case), or check accep-
tance gate for ease of
movement (Service
case)
Ab-10 Inserted coin
recognized in
false money
coin channel
No error
Ab-11 Inserted coin
recognized as
enabling token
No error
Ab-12 Inserted coin
inhibited from
the Vending
Machine
Check Vending
Machine’s settings
(is possible that high
value coins were
inhibited because tubes
are empty)
Ab-00 Other fault with
coin accep-
tance
Service case
FE
FE-01 Coins jammed
in the payout
area (left tube)
Remove the cassette
and jammed coins,
then vend one coin
from this tube using the
“L” inventory key, or a
Service case
Table A-2 Display Indicators (Continued)
Display Meaning Trouble
FE-02 Coin jammed in
the payout area
(middle left
tube) or
motor failure of
middle left tube
Remove the cassette
and jammed coin,
then vend one coin
from this tube using the
“ML” inventory key, or a
Service case
FE-03 Coin jammed in
the payout area
(middle right
tube) or
motor failure
(middle
right tube)
Remove the cassette
and jammed coin,
then pay out one coin
from this tube using the
“MR” inventory key, or
a Service case
FE-04 Coin jammed in
the payout area
(right tube) or
motor failure
(right tube)
Remove the cassette
and jammed coin, then
pay out one coin from
this tube using the “R”
inventory key or a
Service case
FE-13 Checksum fault
by acceptance
band
Check and, if
necessary, adjust the
acceptance band of the
appropriate coin
channel with WinEMP
©
or PalmEMP
©
FE-14 Checksum fault
by coin values
Check and, if neces-
sary, correct coin
values with WinEMP
©
or PalmEMP
©
FE-15 Checksum fault
by configura-
tion
Check PRO functions
with the Palm Setting
Module and, if neces-
sary, correct them
FE-38 Vending
Machine no
longer commu-
nicates with
Coin Changer
(has sent no
command in 2
seconds.)
Check Vending
Machine control or the
interconnecting cable
Table A-2 Display Indicators (Continued)
Display Meaning Trouble