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8 9176/D173 D
ISK SUBSYSTEM - SITE PREPARATION GUIDE
Installation Support
If you’re planning an install, you will need to contact your StorageTek account team, who
will help you configure the right solution for your business environment. They will also
identify the StorageTek personnel who have been trained to install a StorageTek 9176 or
D173 Disk Subsystem for a specific operating system or your entire heterogeneous storage
environment. StorageTek’s Service Representatives can also help ensure that your
hardware and software components have been lab-validated and verified via the
StorageTek connectivity web pages.
The following instructions tell how to identify the StorageTek 9176/D173 Disk Subsystem
(course number OSY135) trained personnel.
NOTE Access restrictions exist on the following web site. You must be a manager or
request special access, and be registered into the system.
1 Access the “skills inventory” web site at:
http://gandalf.stortek.com/skillsinv/
2 Log in using your StorageTek User ID and password.
NOTE If you have not registered, you will not see the Run Reports icon hyperlink or
the Reports Menu hyperlink. Instead a Skills Inventory Template and Service
Center Location form will appear. Click the appropriate button in both the
Skills Inventory Template and the Service Center Location, and provide
information as requested about yourself to complete your registration.
3 At the Skills Inventory Main Menu screen, click “Run Reports” at the bottom
(first-time users), or the “report menu” in the upper left corner of the screen.
4 Move down the page, and click on “Education Searches Across Skills Profiles.”
5 Enter the course ID OSY135, choose appropriate options, and click GO.
This will provide you with a list of employees trained on the StorageTek 9176 Disk
Subsystem and the StorageTek D173 Disk Subsystem (added 7/2001)*. You can then
print this out, or cut-and-paste it into an Excel spreadsheet to identify qualified
employees to support your installation.
Also of importance is the information that the Customer Resource Center maintains.
For example, to obtain connectivity information, StorageTek employees may go to the
KnowledgeMap at http://wwfokm.stortek.com/ and select Client Server Disk
(OPENstorage Menu Button), to select the Connectivity Matrix under the Technical section.
* CDROM training is also available to teach the D173 Disk Subsystem differences.