Template Management............................................................................................. 16-19
Distribution Templates............................................................................................. 16-21
Template Settings..................................................................................................... 16-22
Deleting Distribution Templates .............................................................................. 16-32
Copying Distribution Templates.............................................................................. 16-33
Updating the Template List at the Document Centre............................................... 16-33
Manage Jobs with Internet Services......................................................................... 16-34
Active Jobs............................................................................................................... 16-35
Deleting Jobs............................................................................................................ 16-36
View Document Centre Status with Internet Services............................................. 16-37
Viewing Active Alert Messages............................................................................... 16-38
Viewing Tray Status................................................................................................. 16-39
View Document Centre Properties with Internet Services....................................... 16-40
Configuration ........................................................................................................... 16-42
Billing Counters ....................................................................................................... 16-43
Job Management ..................................................................................................... 16-44
Connectivity ............................................................................................................. 16-45
Services .................................................................................................................... 16-77
Testing the Document Centre................................................................................. 16-104
Maintenance ........................................................................................................... 16-104
Getting Support ...................................................................................................... 16-109
Viewing Support Information ................................................................................ 16-110
Problem Solving..................................................................................................... 16-111
17. Network Troubleshooting
Overview.................................................................................................................... 17-1
TCP/IP Troubleshooting ............................................................................................ 17-2
NetWare Troubleshooting.......................................................................................... 17-5
Microsoft (NetBIOS/NetBEUI) Troubleshooting...................................................... 17-7
OS/2 Troubleshooting (TCP/IP)................................................................................. 17-9
AppleTalk Troubleshooting ..................................................................................... 17-11
Banyan VINES Troubleshooting ............................................................................. 17-13
18. Network Accounting
Overview.................................................................................................................... 18-1
Before You Start......................................................................................................... 18-3
Go to the Document Centre and................................................................................. 18-4
Go to the workstation and... ....................................................................................... 18-6
Network Accounting Troubleshooting....................................................................... 18-8
19. Network Fax
FAX Installation for FTP ........................................................................................... 19-2
FAX Installation for IPX/SPX ................................................................................... 19-5
Network FAX Troubleshooting ................................................................................. 19-8
20. Scan Setup without CentreWare
Terminology used in this Chapter.............................................................................. 20-2
Who Should Use This Guide...................................................................................... 20-3
