Fault Codes
397
016-586 The machine failed to transfer data via FTP using the Scan to PC service
because lock folder deletion was not successful on the FTP server after
connection.
Take one of the following actions:
• Check the access privilege to the FTP server.
• If any lock directory (.LCK) exists in the forwarding destination, delete it
manually, and then retry executing the job.
016-587 The machine failed to transfer data via FTP using the Scan to PC service
because folder deletion was not successful on the FTP server after connection.
Check the access privilege to the FTP server.
016-588 The machine failed to transfer data via FTP using the Scan to PC service
because the data could not be written in the FTP server after connection.
Check if enough space is available in the save location.
016-589 The machine failed to transfer data via FTP using the Scan to PC service
because the data could not be read from the FTP server after connection.
Check the access privilege to the FTP server.
016-590 The machine failed to transfer data via FTP using the Scan to PC service
because the file could not be saved in the FTP server; [File Name Conflict] may
be set to [Do Not Save].
Set [File Name Conflict] to any item other than [Do Not Save].
016-591 The machine failed to transfer data via FTP using the Scan to PC service
because the filing policy was invalid.
When [File Name Conflict] is set to [Rename New File], make sure the file
format is not Multiple-Page.
016-592 The machine failed to transfer data via FTP using the Scan to PC service
because access to the NEXTNAME.DAT file was not successful after
connection to the FTP server.
When [File Name Conflict] is set to [Rename New File], check if the
NEXTNAME.DAT file is correct.
016-593 The machine failed to transfer data via FTP using the Scan to PC service
because an internal error occurred after connection to the FTP server.
Try again. If the problem persists, contact the Xerox Welcome Center.
016-594
016-595
016-596
The machine failed to transfer data via FTP using the Scan to PC service
because a network error occurred.
Try again. If the problem persists, contact the Xerox Welcome Center.
016-597 The file transfer via FTP using the Scan to PC service was cancelled after
connection to the FTP server, because the same file or folder name existed on
the FTP server.
Make sure that the multiple machines are not accessing the same folder on the
server, and then try again. If the problem persists, contact the Xerox Welcome
Center.
016-598
016-599
The size of one e-mail in the e-mail job exceeded the value specified in
[Maximum Data Size per E-mail]. Take one of the following actions:
1. Lower the scan resolution for the e-mail job.
2. Lower the image magnification for the e-mail job.
3. Increase the value in [Maximum Data Size per E-mail].
016-700 The job was suspended because the number of the digits for the Security Print
or Charge Print passcode set on the print driver was less than the value
specified in [Min. Passcode Length for Stored Job] on the machine.
On the print driver, set the passcode string equal to or longer than the value
specified in [Min. Passcode Length for Stored Job].
Code Description and Remedy
