Fault Codes
419
027-772 An error occurred during communication with the server. Use only ASCII
characters for the host name in [Machine’s E-mail Address/Host Name]. For
details, refer to
Machine’s E-mail Address/Host Name on page 93
. If the
problem persists, check if the server supports the HELO command.
027-773 A timeout error occurred. Wait for a while, and try again.
027-774 The e-mail address contains unsupported characters. Use only ASCII
characters for the address.
027-775 Too many addresses were specified. Reduce the number of addresses.
027-776 An error occurred during communication with the server. Use only ASCII
characters for the host name in [Machine’s E-mail Address/Host Name]. For
details, refer to
Machine’s E-mail Address/Host Name on page 93
. If the
problem persists, check if the server supports the EHLO command.
027-777 The server does not support SMTP-AUTH. In [SMTP Server Settings], set [E-
mail Send Authentication] to [Off].
For details, refer to
SMTP Server Settings on page 96
.
027-778 The server does not support SMTP-AUTH. Check the authentication types
supported on the server. The machine supports the following authentication
types: PLAIN (plain text), LOGIN (BASE64), and CRAM-MD5 (challenge-
response).
027-779 The SMTP authentication failed. Check the login name and password required
for authentication.
027-796 The e-mail without an attachment was discarded. The machine is configured to
print only e-mail attachments. To also have the machine print the body text and
header of e-mail, change the settings on [Properties] in CentreWare Internet
Services.
027-797 The output destination is not correct. Specify the correct destination, and resend
the e-mail.
033-310 If the machine is equipped with two or more lines, the Fax Billing feature cannot
be set to ON. Contact the Xerox Welcome Center to disable the Fax Billing
feature, or to change the machine to the single-line configuration.
033-363 A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-710 The document for polling has been deleted. Store the document again.
033-712 The memory is full. Delete unnecessary data.
033-713 A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-716 The mailbox specified from the remote machine does not exist. Register the
mailbox on the machine.
033-717 The mailbox passcode specified on the remote machine is incorrect. Notify the
correct passcode.
033-718 There are no fax documents or no documents for polling in the mailbox specified
on the remote machine. If required, store documents in the mailbox.
033-719 The fax job was cancelled when the machine was switched off and on. Send the
document again.
Code Description and Remedy
