Fault Codes
415
027-525 During data transfer via SMB using the Scan to PC service, a file could not be
deleted from the SMB server due to one of the following reasons:
• The file does not exist.
• The file is opened.
• The specified file name is being used as a directory.
Check whether or not the file is not being used by another user at the specified
save location.
027-526 During data transfer via SMB using the Scan to PC service, a lock folder could
not be deleted from the SMB server due to one of the following reasons:
• The file does not exist.
• The directory is not empty.
• The specified directory name does not exist.
If any lock directory (.LCK) exists in the forwarding destination, manually delete
it, and then try again.
027-527 During data transfer via SMB using the Scan to PC service, a folder could not be
deleted from the SMB server due to one of the following reasons:
• The file does not exist.
• The directory is not empty.
• The specified directory name does not exist.
Check whether or not the file is not being used by another user at the specified
save location.
027-528 During data transfer via SMB using the Scan to PC service, no space is
available at the save location on the SMB server.
Check if the save location has free space.
027-529 During data transfer via SMB using the Scan to PC service, an unexpected error
has occurred on the SMB server, or an unexpected internal error has occurred
on the machine.
Log in to the server from another computer using the same user name to see if a
file can be written into the same save location on the server. If the problem
persists, it may be an internal error. Contact the Xerox Welcome Center.
027-530 During data transfer via SMB using the Scan to PC service, a file could not be
saved because [Do Not Save] had been selected for [File Name Conflict].
Select any option other than [Do Not Save] for [File Name Conflict].
027-531 During data transfer via SMB using the Scan to PC service, an error occurred
because the filing policy was invalid.
When selecting [Rename New File] in [File Name Conflict], make sure that the
file format is not Multi-Page.
027-532 During data transfer via SMB using the Scan to PC service, an error occurred
when accessing to the NEXTNAME.DAT file.
If [Rename New File] has been selected for [File Name Conflict], check if the
NEXTNAME.DAT file is correct.
027-533 During data transfer via SMB using the Scan to PC service, an internal error
occurred.
Try executing the same operation. If the problem persists, contact the Xerox
Welcome Center.
027-543 The SMB server (NetBIOS) name is invalid.
Check if the name of the SMB server is correct.
Code Description and Remedy
